Homebuilder Ratings & Reviews

Century Communities

Southern California

403 Homeowner Reviews
Feb 2024 - Aug 2025

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Southern California Communities Map

 

Community Satisfaction Ratings

  • Ashland Springs

    4.7

    Southern California - 3 Homeowner Reviews

  • Brookhaven

    4.8

    Southern California - 10 Homeowner Reviews

  • Emberwood

    4.6

    Southern California - 2 Homeowner Reviews

  • Gateway SFD

    4.9

    Southern California - 17 Homeowner Reviews

  • Gateway Townhomes

    4.7

    Southern California - 77 Homeowner Reviews

  • Greenway At The Preserve

    4.1

    Southern California - 5 Homeowner Reviews

  • Harveston

    4.8

    Southern California - 27 Homeowner Reviews

  • Heritage at the Preserve

    5.0

    Southern California - 3 Homeowner Reviews

  • Highland Park

    5.0

    Southern California - 15 Homeowner Reviews

  • Ivory

    4.8

    Southern California - 8 Homeowner Reviews

  • Mountain Bridge North

    4.9

    Southern California - 48 Homeowner Reviews

  • Mountain Bridge South

    4.8

    Southern California - 38 Homeowner Reviews

  • Rose Glen

    4.9

    Southern California - 33 Homeowner Reviews

  • Stafford Place

    4.7

    Southern California - 24 Homeowner Reviews

  • Sterling

    4.6

    Southern California - 18 Homeowner Reviews

  • Stonebrook Meadows

    4.8

    Southern California - 17 Homeowner Reviews

  • The Depot

    3.6

    Southern California - 7 Homeowner Reviews

  • The Enclave

    2.3

    Southern California - 2 Homeowner Reviews

  • The Village

    4.7

    Southern California - 49 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Upland, CA, on Aug 03, 2025

I have enjoyed MOST working with your team after the close. Your construction manager and his team are a pleasure to work with. I have most disliked working with your Tile and [name removed] companies (I especially disliked working with your escrow company).

3.3
Verified Homeowner
Jurupa Valley, CA, on Aug 02, 2025

The time it took for me to move in! ([name removed]) but nothing to do with the community! I love it!

5.0
Verified Homeowner
Menifee, CA, on Aug 02, 2025

The agent was upfront and on time.

5.0
Verified Homeowner
Riverside, CA, on Aug 02, 2025

[name removed] made our experience incredibly memorable and we wish to personally Thank her for this. Please express our gratitude for her warm welcoming hospitality.

4.9
Verified Homeowner
Jurupa Valley, CA, on Aug 01, 2025

Everyone on the team was great. [name removed], [name removed] & [name removed] it was a pleasure working with everyone.

5.0
Verified Homeowner
Menifee, CA, on Jul 28, 2025

I liked how outgoing the team I had was and the high moral they always had. They kept me motivated throughout the whole process and even when things got stressful made my wife and I laugh.

5.0
Verified Homeowner
Jurupa Valley, CA, on Jul 27, 2025

The main thing we disliked was not getting any information on the appliances before we agreed to the package. Originally we were told we would have the make/model information prior to agreeing, however the sales rep ordered the appliances without giving us the information first. We did not end up liking the fridge or washer/dryer set so we're now in the process if paying more out of pocket for better appliances. I wish we would've been offered different return or cancellation options.

4.3
Verified Homeowner
San Jacinto, CA, on Jul 13, 2025

Fast easy process less then a month to move in

5.0
Verified Homeowner
El Monte, CA, on Jul 11, 2025

[name removed] was fantastic all the way through. [name removed] has been quick with addressing our concerns.

4.8
Verified Homeowner
Jurupa Valley, CA, on Jul 11, 2025

communication is good

5.0
Verified Homeowner
Jurupa Valley, CA, on Jul 10, 2025

I liked the whole experience overall, my questions were always answered, or they got me to the right person. [name removed] and [name removed] have been great in the process and never questioned anything, and always there to help and visit. I find the hardest part in this process has been moving in, these sub-contractors and workers are blocking our entrances and garages. I am absolutely grateful for them completing these homes, and working so hard but they are not allowing us access, and I feel this is because the construction team is not giving them instructions of where not to be, but thankfully [name removed] was able to help us all and get it communicated, we are still blocked here and there, we can at least access the road. Although at some point we will be getting in trouble with our HOA if we can't park correctly in our garages.

4.9
Verified Homeowner
Highland, CA, on Jul 10, 2025

Everyone was kind, professional, respectful, and supportive. Their follow up was the epitome of customer service. CeCee in the sales office was totally outstanding and went above the call of duty. She is dedicated towards helping customers and you are lucky to have her on your team.

5.0
Verified Homeowner
El Monte, CA, on Jul 07, 2025

From the time we saw the place while it was underconstruction, we were welcomed regardless of whether we purchase or not. Everything we needed to know was explained to us in great detail and whatever information we were missing, was supplemented timely. Communication throughout was great and we never felt in the dark.

5.0
Verified Homeowner
Jurupa Valley, CA, on Jul 07, 2025

It was an easy process as a first time home buyer, it was very helpful to have [name removed] to take some time and answer all my questions and been there every step of the way. Starting the contract to move in made it very easy and acknowledged, and that as a first time buyer helps a lot.

5.0
Verified Homeowner
El Monte, CA, on Jul 06, 2025

Like [name removed] and [name removed] serves.

5.0
Verified Homeowner
Menifee, CA, on Jul 05, 2025

The process was smooth and the team was great at communicating — I always knew what was happening. The paperwork was simple, and move-in went as planned. Overall, a really solid experience.

5.0
Verified Homeowner
San Jacinto, CA, on Jul 05, 2025

I like how fast and easy the process was.

5.0
Verified Homeowner
Pomona, CA, on Jul 03, 2025

The customer service with [name removed] was the best! She helped us out so much!! We appreciated her support, communication, and honesty throughout the whole process. As first time homebuyers, [name removed] truly looked out for our best interest and helped us with all questions. 10/10 for [name removed]!

5.0
Verified Homeowner
Upland, CA, on Jun 29, 2025

I like that there is not a lot for a client to get involved, everything was handled by my agent.

5.0
Verified Homeowner
Jurupa Valley, CA, on Jun 29, 2025

[name removed] WAS AMAZING AND TRULY MADE OUR DECISION TO PURCHASE QUITE EASY.

5.0
Verified Homeowner