Homebuilder Ratings & Reviews

Century Communities Reviews

6,217 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Sacramento, CA, on Jun 22, 2025

[name removed] and [name removed] help me to resolve issues quickly

4.6
Verified Homeowner
Fresno, CA, on Jun 22, 2025

Loan process was bumpy Every thing was fine

4.4
Verified Homeowner
Upland, CA, on Jun 22, 2025

Ms. [name removed] professionalism and knowledge made a big difference in my pleasant purchase experience. She responded to my questions timely and followed through on issues.

5.0
Verified Homeowner
Waller, TX, on Jun 22, 2025

[Translated from ES] The comfort of my home and the treatment from the builder. Except for the title house they used, they treated us very poorly at closing time. They should replace it. They tried to kick us out several times. Everything with the construction was good. I recommend it.

5.0
Verified Homeowner
Waller, TX, on Jun 22, 2025

Everything was very good, they helped me a lot

5.0
Verified Homeowner
Mont Belvieu, TX, on Jun 22, 2025

We like that everyone is so helpful and quick to response to any question.

5.0
Verified Homeowner
San Jacinto, CA, on Jun 21, 2025

Only Issue is some work the contractors did with plumbing. First use water was coming from wall behind washer.

4.9
Verified Homeowner
Lincoln, CA, on Jun 21, 2025

really liked responsiveness of sales and customer care teams which was immediate

4.8
Verified Homeowner
San Jacinto, CA, on Jun 21, 2025

The whole process was a great experience! From the sales agent [name removed] to the Construction manager [name removed], who we are really impressed with . To [name removed] who made sure any concerns are addressed! This team was so great!

5.0
Verified Homeowner
San Antonio, TX, on Jun 21, 2025

everything was smooth, everyone in the team was helpful

5.0
Verified Homeowner
Conroe, TX, on Jun 21, 2025

From the beginning everyone was very understanding and working together to get things done

5.0
Verified Homeowner
Surprise, AZ, on Jun 21, 2025

The fact that we were able to close on time and so quickly. [name removed] and [name removed] were both very helpful in the process and made the cross-country move great!

5.0
Verified Homeowner
Magnolia, TX, on Jun 20, 2025

I liked how easy and fast everything was handled. [name removed] the sales manager was on top of everything. My loan office [name removed] was extremely diligent with paperwork and getting back to me.

4.8
Verified Homeowner
Leon Valley, TX, on Jun 20, 2025

like everything starting from application to getting keys. Everything was smooth, they answered my questions. very easy and smooth process.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

Everyone start to finish were really terrific to work with. We can into the buying cycle with so much uncertainty and every step of the way, from [name removed] to [name removed] at Inspire, to [name removed] on-site, they were all super helpful and really cared that we were happy and cared for. Excellent customer service all the way around

4.9
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

I appreciated everyone I was in contact with from my loan representative [name removed] and [name removed], to the title company [name removed] and [name removed] has been above and beyond with making sure we are enjoying our new home. We feel noticed and this makes the big move so much lighter for us.

5.0
Verified Homeowner
Old Hickory, TN, on Jun 20, 2025

The people we worked with were fantastic. [name removed] on the sales end was very communicative and respectful. [name removed] on the building side of things was very reliable. He made us feel valued

5.0
Verified Homeowner
Jarrell, TX, on Jun 19, 2025

Everyone associated with century community’s was so nice and helpful. [name removed] was so informative, knowledgeable, and eager to get us into the home of our dreams. We couldn’t be more grateful to everyone who played a role into getting us here. [name removed] made sure our house was move in ready by the time we got here, and proceeded to make sure our house was perfect even after we moved in and found some things that needed fixing. It was a smooth process and all hand in for sure! We are so happy with our purchase and experience.

5.0
Verified Homeowner
Salem, UT, on Jun 19, 2025

It was so easy to work with Century and we have loved the home. They took care of us every step of the way!

5.0
Verified Homeowner
Apache Junction, AZ, on Jun 19, 2025

Sales woman [name removed] is very professional and pleasant the people we dealing with. We are so happy with her service. Thank you!

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.