Homebuilder Ratings & Reviews

Classic Homes Reviews

616 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jun 22, 2025

This is our second home we built with classic and we are in love with it even more than our first. If we decide to move, it will be into another classic home!

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 21, 2025

The people! Jennifer and Kimberly in the office, Trent and Jarod on the construction side

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 20, 2025

High quality, excellent communication, helpful employees

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 18, 2025

Sales was keeping us up to date on the build progress with pictures. This was very helpful since we lived out of state

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 18, 2025

Nothing. Great Buying experience.

4.9
Verified Homeowner
Monument, CO, on Jun 18, 2025

This is my second Classic Home. Each time I chose my lot and designed my home at the Design Center with Leigh. I found so much freedom in creating the home I wanted. There are so many options! The quality of the home is top notch. The first home I purchased sold in one day with 2 cash offers well above asking price. This was in July 2024.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 17, 2025

Loved the ease of the design process and the continued support after buying and living in the home. The community out reach through events is wonderful.

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2025

I sent a message a couple months ago regarding issues with the Smart Home features. I never got a response other than the automated response that someone would be contacting me.

3.1
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2025

Sales Team at Greenways were Outstanding!

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 13, 2025

I very much appreciated the sales representative, her expertise, and knowledge on all aspects revolving around the sale of the property, HOA, and post sale experience.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 13, 2025

I love how easy it is to get in touch with the Classic maintenance team, they are super friendly and responsive.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 12, 2025

No issues come to mind.

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 12, 2025

The office staff is amazing and Jarrod, who was the lead on the build and checked in every Friday was great! The design studio appointments went really well, but communication in between appointments was not as efficient as I would have hoped for at times. There were some things that felt rushed with the design process as some things take a lot of time and appointment times are limited. I was disappointed that the can lights at our entry are on the same switch as the coach lights and there was absolutely no flexibility in changing that.

4.8
Verified Homeowner
Colorado Springs, CO, on Jun 10, 2025

When the water main broke coming in to our house, Ricky was exceptionally responsive and worked with the company that repaired the line, the city, and the landscaper to put everything back as though nothing happened. Despite the mess, Classic Homes delivered.

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 06, 2025

Very friendly staff in the office! We were treated very well, and they definitely made sure our needs and questions were met and answered.

5.0
Verified Homeowner
Monument, CO, on Jun 04, 2025

Out total experience was exceptional. We have built with Classic in the past and why we chose to do it again. Everyone is extremely friendly and efficient at their job which made the process much stress free and enjoyable. I would totally build with them again but hopefully this is our forever home!

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2025

I was highly impressed with the sales people. They were very knowledgeable, responsive, and friendly. I also liked the way they emailed pictures of the house every week during construction. The builders were also competent and resolved any issues that arose. I loved my experience with my designer at the the design center. And closing was made so easy for me. They made me feel like a VIP.

5.0
Verified Homeowner
Monument, CO, on Jun 01, 2025

I’ve had a Classic homes in the past. And I really like the company and they treat their clients well. I really love my house.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2025

When we first moved in it was easy to get the few issues resolved. Now after 9 months there are long delays for service forcing us to pay for repairs ourselves. Now we are having issues with the soil next to our house not being tamped down well enough and settling more than 8 inches, consequently causing a break in the sprinkler line at the elbow joint, shooting out water for more than 8 hours before it was descovered!

2.6
Verified Homeowner
Colorado Springs, CO, on May 31, 2025

Our sales and design teams were very supportive during the purchase and building of our home. However, once the paperwork was signed and the house was closed on, it has been difficult to get Classic to address issues with the home. Ultimately, most everything has been addressed to our satisfaction, but it required a great deal of pushback on our part to have everything accomplished sufficiently.

3.2
Verified Homeowner

Builder Profile

Classic Homes logo

Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.