Homebuilder Ratings & Reviews

Desert View Homes Reviews

798 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jan 16, 2025

They are cookie cutter homes.

4.9
Verified Homeowner
El Paso, TX, on Jan 15, 2025

I liked the open communication from the builder

5.0
Verified Homeowner
El Paso, TX, on Jan 12, 2025

There were very little things that were needed to be fixed when we did the final walkthrough. Everything was minor. The loan process was very smooth. Only process was also very easy to follow.

4.9
Verified Homeowner
El Paso, TX, on Jan 10, 2025

Everything about the purchase experience was great. Anytime we had questions [name removed] was more than happy to answer or find an answer for us. The one thing we didn’t like was every window in the house came with blinds except the ones in the walk in closet, felt like if we would be changing in the closet somebody maybe able to see us.

5.0
Verified Homeowner
El Paso, TX, on Jan 09, 2025

Communication between [name removed] miner , [name removed] my agent and my wife and I was great. We were able to address all concerns

5.0
Verified Homeowner
El Paso, TX, on Jan 07, 2025

The build quality is lacking. We have had multiple issues with the grout and sealant edges in thought the home. Inner door fitment needed correction. The grout is still need to be fixed after 1/6/2025 work on grouted areas of the home. The entry way door thresh hold on the floor is loose and coming apart. I feel like when the warranty runs out we will be fixing items in the home years before they would normally need attention past expected maintenance. I feel like the price of the home does not reflect the poor quality.

3.5
Verified Homeowner
El Paso, TX, on Jan 07, 2025

I have no complains made my first buying experience very easy and stress free

4.8
Verified Homeowner
Horizon City, TX, on Jan 05, 2025

I have had no issues. They are super prompt, kind and always good the extra mile to ensure my warranty concerns are addressed. The staff who calls to schedule is always accommodating to my schedule and super fast with scheduling.

5.0
Verified Homeowner
El Paso, TX, on Jan 05, 2025

Excellent Support and service, also excellent warranty service

5.0
Verified Homeowner
El Paso, TX, on Jan 04, 2025

O love the house, the process was great, very friendly. Moving in was so easy the house is ready to move in asap

5.0
Verified Homeowner
El Paso, TX, on Jan 03, 2025

Customer service attention

5.0
Verified Homeowner
El Paso, TX, on Dec 29, 2024

We are extremely satisfied with the attention we’ve received from the construction supervisor [name removed].

5.0
Verified Homeowner
El Paso, TX, on Dec 29, 2024

The quality of the construction of my home as the quality of the workers in my home was bad. The workers were sloppy, did not pay attention to details. I would never hire them if I had the option. The cabinets are the worst quality and really bad construction. Walls are not square, making everything hard to install. There are not beams inside the walls, which tells me the framing of the house was really bad. Many times we pass by the house during the construction and we could see how dirty they work, smoking inside the house, drinking beers and leaving the trash in the attic. The tile work overall XXXXX s. Uneven floors, chip tiles, missing grout. I even have a missing part of the carpet in the master closet and a part of the floor base. Making promises of fixing things during warranty for us to close the house and later the warranty people denying services because was not “highlighted” in the papers. In resume I would not recommended them if is the same construction team.

3.7
Verified Homeowner
Las Cruces, NM, on Dec 29, 2024

I have liked everything. Everyone has been very responsive!

5.0
Verified Homeowner
El Paso, TX, on Dec 27, 2024

Nice look homes and good job houses.

5.0
Verified Homeowner
El Paso, TX, on Dec 27, 2024

I like the way was builded but we have a little problem whit electrical recept. For dish washer

4.5
Verified Homeowner
Horizon City, TX, on Dec 26, 2024

[Translated from ES] The ease throughout the entire process and the attention of all the staff

4.8
Verified Homeowner
Las Cruces, NM, on Dec 26, 2024

Just some lack of detail to the home, everything else is good.

5.0
Verified Homeowner
Horizon City, TX, on Dec 26, 2024

The houses are nice but the material used isn’t the best my flooring is coming up at the corners and the paint on the walls come off if you try cleaning them.

5.0
Verified Homeowner
Las Cruces, NM, on Dec 22, 2024

The constant communication on the progress of the project.

4.9
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less