Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - El Paso

602 Homeowner Reviews
Jul 2023 - Jan 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Desert View Homes - El Paso Communities Map

 

Community Satisfaction Ratings

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Desert View Homes - El Paso
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jan 15, 2025

I liked the open communication from the builder

5.0
Verified Homeowner
El Paso, TX, on Jan 12, 2025

There were very little things that were needed to be fixed when we did the final walkthrough. Everything was minor. The loan process was very smooth. Only process was also very easy to follow.

4.9
Verified Homeowner
El Paso, TX, on Jan 10, 2025

Everything about the purchase experience was great. Anytime we had questions [name removed] was more than happy to answer or find an answer for us. The one thing we didn’t like was every window in the house came with blinds except the ones in the walk in closet, felt like if we would be changing in the closet somebody maybe able to see us.

5.0
Verified Homeowner
El Paso, TX, on Jan 09, 2025

Communication between [name removed] miner , [name removed] my agent and my wife and I was great. We were able to address all concerns

5.0
Verified Homeowner
El Paso, TX, on Jan 04, 2025

O love the house, the process was great, very friendly. Moving in was so easy the house is ready to move in asap

5.0
Verified Homeowner
El Paso, TX, on Jan 03, 2025

Customer service attention

5.0
Verified Homeowner
El Paso, TX, on Dec 27, 2024

I like the way was builded but we have a little problem whit electrical recept. For dish washer

4.5
Verified Homeowner
Horizon City, TX, on Dec 26, 2024

[Translated from ES] The ease throughout the entire process and the attention of all the staff

4.8
Verified Homeowner
El Paso, TX, on Dec 17, 2024

I like the people at desert view they were very attentive and understanding and helped with the whole process. I disliked when I was picking stuff for my home some options weren’t available for certain communities.

4.7
Verified Homeowner
El Paso, TX, on Dec 14, 2024

Everything was well organized, from the moment we toured the model home to receiving updates on the progress of our new construction home.

5.0
Verified Homeowner
Horizon City, TX, on Dec 08, 2024

I loved the way the show you everything in the process of building your home, and the great customer service !

4.8
Verified Homeowner
El Paso, TX, on Dec 07, 2024

My selling Agent [name removed] kept showing me floor plans until I was satisfied with my home I still continue to be very satisfied with the speed and efficiency that every question or minor issue I find as a first time home buyer has been resolved

4.9
Verified Homeowner
El Paso, TX, on Dec 06, 2024

The process with [name removed] [name removed] has been quite smooth overall. [name removed] has been instrumental in guiding us through the model homes and the entire process while keeping us consistently updated. The supervisor has been very responsive to our questions, providing clear explanations along the way. Since moving into our home, [name removed] and the warranty department have been proactive in addressing any deficiencies that have arisen. Overall, our experience with [name removed] [name removed] has been very positive.

4.7
Verified Homeowner
El Paso, TX, on Dec 06, 2024

Nothing.

5.0
Verified Homeowner
El Paso, TX, on Dec 06, 2024

Everything went smooth and everyone was very polite

5.0
Verified Homeowner
El Paso, TX, on Dec 04, 2024

Everything with the home has been good and [name removed] has been there to answer any questions I have had.

5.0
Verified Homeowner
El Paso, TX, on Nov 30, 2024

the agent was an excellent person and very professionalv

5.0
Verified Homeowner
El Paso, TX, on Nov 26, 2024

I loved everything. [name removed] and [name removed] seré very helpful.

5.0
Verified Homeowner
Horizon City, TX, on Nov 20, 2024

[Translated from ES] The design and treatment of customer service

4.9
Verified Homeowner
El Paso, TX, on Nov 19, 2024

Loving everything about our new home!

5.0
Verified Homeowner