Homebuilder Ratings & Reviews

Century Complete

Charlotte

162 Homeowner Reviews
Jul 2023 - Jan 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Charlotte Communities Map

 

Community Satisfaction Ratings

  • Allen Acres

    4.9

    Charlotte - 2 Homeowner Reviews

  • Bessemer Estates

    5.0

    Charlotte - 6 Homeowner Reviews

  • Clyde's Corner

    4.7

    Charlotte - 7 Homeowner Reviews

  • Covington Place

    4.6

    Charlotte - 30 Homeowner Reviews

  • JC Dellinger

    4.9

    Charlotte - 2 Homeowner Reviews

  • Lithia Townhomes

    4.4

    Charlotte - 15 Homeowner Reviews

  • Maple Ridge

    4.3

    Charlotte - 12 Homeowner Reviews

  • Oak Crossing

    4.4

    Charlotte - 11 Homeowner Reviews

  • Piper's Ridge

    4.9

    Charlotte - 2 Homeowner Reviews

  • Society Manor

    4.6

    Charlotte - 5 Homeowner Reviews

  • Spring Farms

    4.9

    Charlotte - 9 Homeowner Reviews

  • Summerfield

    4.7

    Charlotte - 9 Homeowner Reviews

  • Trivium Residential Cottages

    4.7

    Charlotte - 14 Homeowner Reviews

  • Trivium Residential Townhomes

    4.8

    Charlotte - 29 Homeowner Reviews

  • Vintage Woods

    4.5

    Charlotte - 9 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Charlotte
Purchase Experience Testimonials from Real Homebuyers

Newton, NC, on Jan 15, 2025

all is good

5.0
Verified Homeowner
Newton, NC, on Jan 11, 2025

No issues.

5.0
Verified Homeowner
Newton, NC, on Jan 11, 2025

Very satisfied!

5.0
Verified Homeowner
Newton, NC, on Jan 11, 2025

[name removed] was wonderful to work with. [name removed] was wonderful to work with. [name removed] was/is wonderful and so very helpful. Thank you all.

5.0
Verified Homeowner
Newton, NC, on Jan 11, 2025

I felt very rushed

5.0
Verified Homeowner
Newton, NC, on Jan 08, 2025

Nothing

4.8
Verified Homeowner
Newton, NC, on Jan 05, 2025

Didn't like long closing process

2.6
Verified Homeowner
Statesville, NC, on Dec 21, 2024

Everyone involved was very helpful and professional. They answered any questions I may have had in a timely manner no matter how big or small. They checked in on me to make sure I was still comfortable with the purchase before we moved onto the next step, which I really appreciated. Overall, it’s the best experience I’ve ever had in purchasing my forever home!

5.0
Verified Homeowner
Newton, NC, on Dec 14, 2024

Amazing experience

5.0
Verified Homeowner
Newton, NC, on Dec 09, 2024

[Translated from ES] At the time it met my expectations.

4.5
Verified Homeowner
Newton, NC, on Nov 25, 2024

The process was fairly straight forward. I liked having the option to use the preferred loan company to get good rates.

4.7
Verified Homeowner
Newton, NC, on Nov 18, 2024

It was a great process! AJ and Skip have been fabulous to work with. I would highly recommend Century Complete to anyone looking to purchase a home.

5.0
Verified Homeowner
Lincolnton, NC, on Nov 09, 2024

The closing process felt very rushed. I did not like that the closing date was put in for me without my say or knowing my work schedule. The people however are very nice and friendly, and were able to work with me.

4.6
Verified Homeowner
Lincolnton, NC, on Nov 01, 2024

[name removed] was fantastic

4.2
Verified Homeowner
Newton, NC, on Oct 29, 2024

Aside from delays due to weather and seemingly the lawyer and closing coordinator didn't have the best communication with handing the keys over vs holding them until documents were submitted we had no issues

5.0
Verified Homeowner
Lincolnton, NC, on Oct 27, 2024

My experience with Century was fabulous from beginning to end.

5.0
Verified Homeowner
Statesville, NC, on Oct 25, 2024

Nothing

5.0
Verified Homeowner
Lincolnton, NC, on Oct 24, 2024

I didn't like the way I was treated. The sales people, in-house lenders and lawyer were all horrible. From their lack of communication to the way they tried to coerce me to do things that were flat out illegal- like close on the house before we had a certificate of occupancy!- to how they seemed to not care about their level of customer service at all was sickening. If it wasn't for my own personal realtor and mortgage broker I would have left this deal back in August. Century Communities XXXXX ed almost all of the joy out of what should have been a relatively painless process. They even withheld information about how much I would need to provide at close until days beforehand! I was floored at my treatment. The house looks good and my inspector gave it a thumbs up, but I will never do business with Century Communities again and I'm advising everyone I know about my experience.

3.4
Verified Homeowner
Statesville, NC, on Oct 24, 2024

Asked for pictures of the home several times prior to closing and never received it. Agent never responded promptly to emails from myself or my realtor

3.4
Verified Homeowner
Newton, NC, on Sep 05, 2024

I have had no negative experiences

5.0
Verified Homeowner