Homebuilder Ratings & Reviews

Century Complete Reviews

4,495 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Kingman, AZ, on Jan 16, 2025

The home I purchased fit my personal needs. I enjoyed working with [name removed] and his partner. Both were super helpful and responded to any concerns I may have had. They explained everything inside the house and out. They should me all the gadgets in the house and out. They explained the cracks along the windows on the outside. Shifting. The assured me that it would be taken care of at a later date. I really like my home.

5.0
Verified Homeowner
Arizona City, AZ, on Jan 16, 2025

It was very simple and fast paced. I had the best assistance whenever I needed it as well. I loved that the company was very friendly and supportive.

5.0
Verified Homeowner
Newton, NC, on Jan 15, 2025

all is good

5.0
Verified Homeowner
Hogansville, GA, on Jan 15, 2025

The process was easy and quick, no hassles. Everyone involved were friendly and polite.

5.0
Verified Homeowner
Belleview, FL, on Jan 15, 2025

If I was to dislike something it would probably be the beginning with I'm assuming she was the sale Rep [name removed]. In the beginning it felt like she was rushing me or pressuring me to sign documents and somewhat vague with answering a few questions. I like to make sure the decision that I make is one that I won't regret in the end. With this being a major purchase in my life, I needed to take my time. In the end, I was still able to weigh my options and was able to get what I want. After that process [name removed] got me everything that I needed as things were coming out and despite the beginning, it was a pleasure working with her. ?? Everything else was wonderful.

4.9
Verified Homeowner
Arizona City, AZ, on Jan 14, 2025

Everyone involved in the process was very communictive

5.0
Verified Homeowner
Wickenburg, AZ, on Jan 14, 2025

My real estate agent made it easy

4.5
Verified Homeowner
Kingston, GA, on Jan 14, 2025

it was smooth process

5.0
Verified Homeowner
Darlington, NC, on Jan 14, 2025

I would like a little bit of finishes like knobs on the screen door

3.9
Verified Homeowner
Macon, GA, on Jan 14, 2025

I like the fact that [name removed] has a great heart and always tentative.

4.5
Verified Homeowner
Chipley, FL, on Jan 14, 2025

It was very smooth. No issues.

4.9
Verified Homeowner
Kingman, AZ, on Jan 13, 2025

Liked how the entire team from project management, sales, lending and escrow worked together.

5.0
Verified Homeowner
Snow Camp, NC, on Jan 13, 2025

I received pre-approval from multiple companies. However, I really enjoyed the loan process with inspire specifically how laid out the steps are and the communication with [name removed]. I believe [name removed] did a good job with the house but communication about delays resulted in significant stress. [name removed] and his manager tried to reduce stress by giving me updates but it was already a stressful situation. Additionally I liked how I was able to get everything from insurance to surveys with Century. Lastly, I thought the home orientation and final walkthrough went very well.

3.7
Verified Homeowner
Arizona City, AZ, on Jan 13, 2025

[name removed] is the best.

5.0
Verified Homeowner
Bullhead City, AZ, on Jan 13, 2025

waiting to be contacted a day or two for the person to handle closing, there wa sno phone to call and i got contacted by email. it was not too slow but in my case we were trying to close in less than a week and waiting two days to get contacted was a slowdown.

5.0
Verified Homeowner
Snow Camp, NC, on Jan 13, 2025

I felt like the person who was my contact with century I never heard from. I was more connected to my loan officer who communicated well. I had minimal updates and it felt like a disjointed situation. I often was fearful that this was a scam.

3.9
Verified Homeowner
Chipley, FL, on Jan 13, 2025

What I liked most about the purchase experience was the online convenience

4.3
Verified Homeowner
Meridianville, AL, on Jan 13, 2025

I liked that I could view home on my own using key app technology.

5.0
Verified Homeowner
Bullhead City, AZ, on Jan 12, 2025

Easy process ,everyone is awesome to work with and processional .

5.0
Verified Homeowner
Mohave Valley, AZ, on Jan 12, 2025

[name removed] is your shining star here.

4.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.