Homebuilder Ratings & Reviews

Century Complete

Panama City

78 Homeowner Reviews
Jul 2023 - Jan 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Panama City Communities Map

 

Community Satisfaction Ratings

  • Cat Island Estates

    4.6

    Panama City - 10 Homeowner Reviews

  • Clear Lake Estates

    4.9

    Panama City - 4 Homeowner Reviews

  • Juniper Trace

    4.5

    Panama City - 1 Homeowner Reviews

  • Riverwalk

    4.3

    Panama City - 1 Homeowner Reviews

  • Sawmill Court

    4.4

    Panama City - 11 Homeowner Reviews

  • Sunny Hills Classic

    4.7

    Panama City - 50 Homeowner Reviews

  • Sunny Hills Signature

    5.0

    Panama City - 1 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Panama City
Purchase Experience Testimonials from Real Homebuyers

Chipley, FL, on Jan 14, 2025

It was very smooth. No issues.

4.9
Verified Homeowner
Chipley, FL, on Jan 13, 2025

What I liked most about the purchase experience was the online convenience

4.3
Verified Homeowner
Youngstown, FL, on Jan 05, 2025

Overall was a great experience. The sales team (specifically [name removed] and his partner [name removed]) were very accommodating and kept us informed throughout the construction process. The construction team have good craftsmanship as our home is well constructed with only minor cosmetic concerns noted during the walkthrough which were quickly remedied. My only complaint/suggestion is I wish during the building phase we were given options from a selection of different colors or styles for the siding, front door, and window shutters. Although not required and not a dealbreaker, it would be nice to have those options for future buyers!

4.6
Verified Homeowner
Chipley, FL, on Dec 21, 2024

I'm concerned about my grass in the front lawn. It looks dead at move in time. I'll likely need to contact warranty about resolving that. I also wish window blinds were included in the purchase. That's going to be a big expense I wasn't expecting. I could have purchased these during the building process if I knew the measurements. During the signing process I was confused about the PUD form. My realtor and I asked for an explanation on this form because it talked about me supporting the HOA. There is no HOA and this being a legal document made me very uncomfortable. I still have yet to have a good explanation of that form. I signed because I was forced at closing time. Likes Final walk with [name removed] was very helpful. He explained his solutions for the punch list great. He went the extra mile to explain the hvac system. I'm only familiar with natural gas being from up north so that was very helpful. We bought [name removed] some snacks during our tour times of different homes because it was getting late. When we walked into the new build for the first time, I found that [name removed] had went the extra mile and got us a bulk package of the same snacks we bought for him on that day. This type of attention to detail and extra mile effort made it a great experience. Home is in great condition. [name removed] from inspire is great communicating needs throughout the process.

4.5
Verified Homeowner
Chipley, FL, on Dec 07, 2024

Century Complete made the process so easy and kept me up-to-date constantly. I really appreciated the emails and text that I received letting me know about the progress of my purchase and their ability to work with my realtor. I highly recommend this area. The house is beautiful.

5.0
Verified Homeowner
Chipley, FL, on Dec 01, 2024

Only negative I have is the title company parkway and the closing agent they chose as well.

4.5
Verified Homeowner
Chipley, FL, on Oct 24, 2024

We loved the whole experience and the willingness to work with our family

5.0
Verified Homeowner
Chipley, FL, on Oct 18, 2024

Our sales rep [name removed] was friendly, professional and perhaps most importantly- responsive.

5.0
Verified Homeowner
Chipley, FL, on Oct 13, 2024

Liked the process was easy and quick.

5.0
Verified Homeowner
Defuniak Springs, FL, on Oct 08, 2024

How well everyone’s communication was and how willing to work they were to find answers

5.0
Verified Homeowner
Chipley, FL, on Sep 27, 2024

It was fairly smooth process

4.6
Verified Homeowner
Chipley, FL, on Sep 21, 2024

Disliked the 5 hour delay of closing to getting key code

4.2
Verified Homeowner
Chipley, FL, on Sep 17, 2024

There have been no dislikes throughout the entire experience. From initial contact to closing after continuing on, it's been the best home-buying experience I have ever had to deal with. We ended up going through Century Complete, Inspire Home Loans and IHL. Everyone was wonderful!!!

5.0
Verified Homeowner
Chipley, FL, on Sep 15, 2024

I loved how thorough they were with the walk-through, they took pride in their build and were honest and paid great attention to detail.

5.0
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

from start to finish process was very easy the staff was helpful in all aspects

5.0
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

The builder was very professional, and during our walks we could tell he took pride in building the home.

4.2
Verified Homeowner
Defuniak Springs, FL, on Aug 18, 2024

Minor changes to make the house more ADA livable

5.0
Verified Homeowner
Chipley, FL, on Jul 12, 2024

I enjoyed the overall experience from start to finish. Everyone was there when ever I needed them day or night seriously! Stoke with [name removed] and [name removed] a few times after 10pm and the answered and helped with a smile. My dislike is I do not enjoy packing and moving lol

5.0
Verified Homeowner
Chipley, FL, on Jul 10, 2024

The lender was very difficult to deal with and we’re going out of the way to find reasons not to approve us.

4.4
Verified Homeowner
Chipley, FL, on Jul 10, 2024

Nothing

5.0
Verified Homeowner