Homebuilder Ratings & Reviews

Olson Homes Reviews

442 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

La Habra, CA, on Jan 15, 2025

Nice and friendly staff. Especially, [name removed] was helpful for making sure to meet our requests of issues with new home.

3.6
Verified Homeowner
Long Beach, CA, on Jan 15, 2025

The purchase experience was very smooth and went off without a hitch. The staggered move-in was probably our most appreciated aspect of the move, as it enabled us to have a moving truck saddle up next to the home without fear of getting in the way of our neighbors.

5.0
Verified Homeowner
Long Beach, CA, on Jan 14, 2025

Mt experience was seamless. From my first encounter with the team at [name removed], I felt they were operating with integrity, openness and I felt safe. During the contract process [name removed] was detailed in his explanation and I was patiently guided through the process and my questions were answered; if [name removed] did not have an answer he would find out, even taking the time to call me on his day off. I was always updated on the process, next steps and what to expect.

5.0
Verified Homeowner
La Habra, CA, on Jan 13, 2025

I liked the follow-up service provided by [name removed] & [name removed]. There were some minor issues that didn't involve them. However, they stepped up and are continuing to help us.

5.0
Verified Homeowner
Compton, CA, on Jan 13, 2025

No home buying process is easy or simple, but the [name removed] made it a great overall process for my first home buying experience. From the VIP opening & home selection, to closing. Don't think it could've gone any better. The best part, was the team accommodating me & helping me get my closing docs signed while on family vacation in Miami. The notary came to my hotel lobby the morning before boarding our ship to get papers signed! [name removed], [name removed], [name removed], [name removed], [name removed], & the [name removed] [name removed] Team were all great.

5.0
Verified Homeowner
La Habra, CA, on Jan 12, 2025

I've appreciated the on-going support especially as a first time home-buyer

4.5
Verified Homeowner
Long Beach, CA, on Jan 11, 2025

The thing that we like to most is how involved Olson Homes is from start to finish, even through our first month and a half in our home. [name removed] has been committed to helping us through this process and delivering a top tier home.

4.9
Verified Homeowner
Compton, CA, on Jan 10, 2025

The [name removed] team was invaluable and informative throughout the process.

5.0
Verified Homeowner
Long Beach, CA, on Jan 09, 2025

The clear communication and coordination for the after home care was above expectations. Also the recommendations and support from the [name removed] team. It’s been a great experience as a first time home buyer.

5.0
Verified Homeowner
Compton, CA, on Jan 09, 2025

Nothing

5.0
Verified Homeowner
Hacienda Heights, CA, on Jan 09, 2025

I like how they have great communication and are motivated to solve any problem that you have right away

5.0
Verified Homeowner
Compton, CA, on Jan 09, 2025

The process was seamless. Great communication and amazing quality.

5.0
Verified Homeowner
Compton, CA, on Jan 06, 2025

Your whole team members are friendly and made every process very easy to follow. They replied to my messages by text and email immediately. Cant thank enough to [name removed], [name removed], [name removed] and everyone else for this unforgettable excellent experience purchasing a home.

5.0
Verified Homeowner
Long Beach, CA, on Jan 06, 2025

This was my first time purchasing a new build and was happy with experience. From initial communication with [name removed] to move in communication with [name removed] and [name removed], it was a great group to work with.

5.0
Verified Homeowner
La Habra, CA, on Jan 06, 2025

[Translated from KO] The home advisor was very friendly and nice. ([name removed]) The house is well-made. They fix any problems that are discovered after moving in. ([name removed])

4.9
Verified Homeowner
Long Beach, CA, on Jan 05, 2025

I liked the attention to detail. Everything was explained to us all the way through the process. [name removed] and [name removed] have been our points of contact. [name removed] was friendly and responsive and helped us make the decision to buy a home. [name removed] fixed our doorbell. Answer all the questions about the house. There was never a time when we didn’t have support. The house is incredible. We love it.

5.0
Verified Homeowner
La Habra, CA, on Jan 05, 2025

No concerns. Everything had been great. [name removed] had been amazing

5.0
Verified Homeowner
La Habra, CA, on Jan 04, 2025

QUICK RESPONSE FOR MY REQUEST AND PROVIDE PROPER SOLUTION

4.5
Verified Homeowner
Huntington Beach, CA, on Dec 31, 2024

Everybody has been very supportive and responsive, making me feel better about bringing up any questions or concerns

4.9
Verified Homeowner
Hacienda Heights, CA, on Dec 30, 2024

I like how [name removed] care about homeowners so much thank you [name removed]!

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.