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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Celina, TX, on Nov 24, 2024
As a first time home buyer, I had no idea what was involved what was in store or what to expect. The people at Shaddock, especially [name removed], were very helpful and knowledgeable throughout the entire process. From sales to delivery, they made the home buying experience extremely pleasant. They were always available to answer any questions we had. I am totally satisfied with my new home.
Celina, on Dec 31, 2024
[name removed] services are very proactive. They were very friendly and reachable
Celina, on Nov 06, 2024
[name removed] explained the process thoroughly and answered all questions. The warranty team also did a curtesy 6 month follow up. Great service.
Celina, TX, on Nov 13, 2024
[name removed] and [name removed] were way to work with. Thank you.
Celina, on Nov 26, 2024
Construction Builder did not keep up the promise to fix the items identified in the list during closing. Also did not clean the exterior walls post construction next door.
Celina, on Aug 09, 2024
Amazing Warranty Manager - [name removed]. He understood the issue, right on point, found the root cause, got the right people and fixed it asap. Very responsive on emails, always reachable and goes above and beyond to help. Please send him a thank you note on our behalf. [name removed] and Guru [name removed] [name removed], [name removed], TX 75009
Celina, on Aug 23, 2024
It has been fantastic so far and warrant service team and customer care is quick to acknowledge the issue and fix it.
Celina, TX, on Sep 18, 2024
Construction quality is great and I am very satisfied working with [name removed]
Celina, on Jan 26, 2024
I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!
Celina, TX, on Aug 12, 2024
Everything was great from start to finish. All my questions were answered.
Celina, on Dec 08, 2022
[name removed] is very punctual and ensures all completed items are satisfactory.
Celina, on Jun 07, 2023
My home is currently less than a year old. The pipe below the kitchen sink was not sealed properly. This has led to significant water damage to out kitchen island. A third party company will begin to remove the mold and repair damaged areas tomorrow. Our kitchen will be unusable for two weeks.
Celina, TX, on Jun 14, 2024
I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.
Celina, on Jan 18, 2022
We love the quality and details that were put into our home!
Celina, on Jun 14, 2022
[name removed] has been great and very quick to respond.
Celina, TX, on Jun 10, 2024
[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.
Celina, on Nov 23, 2021
It was a pleasure working with [name removed] and it has been great working with [name removed].
Celina, on Jun 08, 2022
I mean this genuinely, [name removed] is one of the most pleasant and responsive individuals I've worked with. A customer service expert!
Celina, TX, on May 20, 2024
My builder, [name removed], was wonderful. He had great communication, explained everything very clearly, and always took the time to answer all of my questions in a timely fashion. I knew that my home was in great hands and that he would make sure every detail was taken care of perfectly.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, TX, on Nov 24, 2024
As a first time home buyer, I had no idea what was involved what was in store or what to expect. The people at Shaddock, especially [name removed], were very helpful and knowledgeable throughout the entire process. From sales to delivery, they made the home buying experience extremely pleasant. They were always available to answer any questions we had. I am totally satisfied with my new home.
Celina, TX, on Nov 13, 2024
[name removed] and [name removed] were way to work with. Thank you.
Celina, TX, on Sep 18, 2024
Construction quality is great and I am very satisfied working with [name removed]
Celina, TX, on Aug 12, 2024
Everything was great from start to finish. All my questions were answered.
Celina, TX, on Jun 14, 2024
I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.
Celina, TX, on Jun 10, 2024
[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.
Celina, TX, on May 20, 2024
My builder, [name removed], was wonderful. He had great communication, explained everything very clearly, and always took the time to answer all of my questions in a timely fashion. I knew that my home was in great hands and that he would make sure every detail was taken care of perfectly.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on Nov 06, 2024
[name removed] explained the process thoroughly and answered all questions. The warranty team also did a curtesy 6 month follow up. Great service.
Celina, on Aug 23, 2024
It has been fantastic so far and warrant service team and customer care is quick to acknowledge the issue and fix it.
Celina, on Jan 26, 2024
I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!
Celina, on Dec 08, 2022
[name removed] is very punctual and ensures all completed items are satisfactory.
Celina, on Jun 14, 2022
[name removed] has been great and very quick to respond.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on Dec 31, 2024
[name removed] services are very proactive. They were very friendly and reachable
Celina, on Nov 26, 2024
Construction Builder did not keep up the promise to fix the items identified in the list during closing. Also did not clean the exterior walls post construction next door.
Celina, on Aug 09, 2024
Amazing Warranty Manager - [name removed]. He understood the issue, right on point, found the root cause, got the right people and fixed it asap. Very responsive on emails, always reachable and goes above and beyond to help. Please send him a thank you note on our behalf. [name removed] and Guru [name removed] [name removed], [name removed], TX 75009
Celina, on Jun 07, 2023
My home is currently less than a year old. The pipe below the kitchen sink was not sealed properly. This has led to significant water damage to out kitchen island. A third party company will begin to remove the mold and repair damaged areas tomorrow. Our kitchen will be unusable for two weeks.
Celina, on Jan 18, 2022
We love the quality and details that were put into our home!