Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,785 Homeowner Reviews
Feb 2024 - Aug 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Aug 06, 2025

I liked right from the start [name removed] my salesman, Will my building Supervisor and now [name removed] may Mastercare [name removed] have been so attentive!!! It’s been a GREAT experience!

5.0
Verified Homeowner
Hardeeville, SC, on Aug 05, 2025

The awesome people working for [name removed]. We felt like [name removed], [name removed], and [name removed] genuinely cared about us from our first to our last engagement with them. Each one a consummate professional in his/her own regard, providing the highest level of customer service. To top it off they are just kind, good people who made us feel comfortable through the entire process.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 04, 2025

[name removed] was wonderful, very friendly, fun to work with. I will be refering others to her. [name removed] was great. Super friendly and patient. He walked us through everything and fixed even the tiniest problems, just as pleasant as could be.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 01, 2025

Our 3rd super attendant [name removed] was amazing!!!!

4.9
Verified Homeowner
Hardeeville, SC, on Jul 30, 2025

[name removed] our Construction Manager He was friendly polite very efficient Always got back to us in a timely manner Made a long distance build stress free

5.0
Verified Homeowner
Hardeeville, SC, on Jul 29, 2025

My only issues are with the shoddy workmanship of the trim in a good portion of the house. And, I am in a Hula model and the temperature in the front part of the house is like 10 degrees cooler than hallway and back half of the house. [name removed] bedroom is very cold when trying to get living room comfortable. My neighbor across from me is having the same issue in their Hula

5.0
Verified Homeowner
Hardeeville, SC, on Jul 25, 2025

We have Bought 5 homes in our lifetime and this purchase stood out much higher than any other in the past. The professionalism of [name removed] and his team was incredible. He was very quick to answer questions and provide updates. Great experience!

5.0
Verified Homeowner
Hardeeville, SC, on Jul 24, 2025

The entire process was smooth and seamless. Our sales rep [name removed] was very knowledgeable, and he made the buying process enjoyable. Everyone kept us informed throughout the process. Our builder sent us weekly updates and pictures, which was a nice touch.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 20, 2025

Everything was explained about the process and kept us informed along the way.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 20, 2025

Good communication and updates from sales, to design and build. Structured process that was easy to follow. Adapted to our situation not being near the site of build.

4.7
Verified Homeowner
Hardeeville, SC, on Jul 17, 2025

Absolutely perfect we are two-time home buyers a cottage first in 2022 then a villa on 6/4/2025 we could not be happier from start to finish between working with [name removed] to working with [name removed] for our inside options to our building superintendent [name removed] & & our Master Care Supervisor [name removed] everything is beautiful no complaints whatsoever.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 17, 2025

Like: home selections, design, friendly staff. Closing process rather easy. Dislikes: amount of paperwork. Some options limited. Cost of some options ridculously high.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 16, 2025

[name removed] was great, always kept us up to date on what was happening. He had some time off during the build, and his replacement [name removed] was just as good at keeping us "in the know" with pictures and info on what was completed, and what was left to do. Great communication from both.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 11, 2025

Wish more time was spent to help set up warranties and door codes with my wife since I couldn't be there.

4.7
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

There were some cuts in the garage floor that were fairly large that has not really been addressed. It’s been epoxy it with paint but you can still see it. With an almost $700,000 home we would expect better than that.

4.9
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

Rushed us too much at sales office to select options and sign contact. We loved out construction manager, [name removed]. He was the best.

4.5
Verified Homeowner
Hardeeville, SC, on Jul 08, 2025

We loved all of the staff at the sales center.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 08, 2025

It was a good process overall, but we ended up with three different building supervisors which was not ideal, and some things got missed. our last supervisor ([name removed]) was excellent and took care of stuff that needed correction. Our salesman, [name removed], was awesome and also stood behind the build and process.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 07, 2025

Disliked location of toilet and towel bars. I liked the overall quality.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 07, 2025

Loved the communication with the sales person and the builder

5.0
Verified Homeowner