Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Aug 05, 2025
Attention to detail and craftsmanship just not what I expected from [name removed]. Drywall finishing for example is abysmal.
Hardeeville, on Aug 06, 2025
I like that they respond to my inquiries; however, I don’t always agree what the outcome. My closet doors do not look right to me and they won’t.fix them correctly.
Hardeeville, SC, on Aug 06, 2025
I liked right from the start [name removed] my salesman, Will my building Supervisor and now [name removed] may Mastercare [name removed] have been so attentive!!! It’s been a GREAT experience!
Hardeeville, on Aug 02, 2025
From start to currently our experience has been outstanding. [name removed] and its employees did a very professional job.
Hardeeville, on Aug 05, 2025
[name removed] works with us to complete any items that need to be addressed because we don’t live there permanently yet. They work around our schedule.
Hardeeville, SC, on Aug 05, 2025
The awesome people working for [name removed]. We felt like [name removed], [name removed], and [name removed] genuinely cared about us from our first to our last engagement with them. Each one a consummate professional in his/her own regard, providing the highest level of customer service. To top it off they are just kind, good people who made us feel comfortable through the entire process.
Hardeeville, on Aug 01, 2025
I have been very happy with the whole experience, love living here, no real issues at all. I did have a palmetto tree in my front yard collapse on a Monday, it was replaced with a new tree on Thursday, great response time.
Hardeeville, SC, on Aug 04, 2025
[name removed] was wonderful, very friendly, fun to work with. I will be refering others to her. [name removed] was great. Super friendly and patient. He walked us through everything and fixed even the tiniest problems, just as pleasant as could be.
Hardeeville, SC, on Aug 01, 2025
Our 3rd super attendant [name removed] was amazing!!!!
Hardeeville, on Aug 02, 2025
Our building Superintendent and our Master Care Superintendent have been wonderful to work with and they were the best part of our building experience. The quality of [name removed]'s contractors leaves a lot to be desired as they do not do the best quality of work, but our Master Care Superintendent ([name removed]) did an outstanding job in following up on the issues that we had from our initial build. We were not impressed at all with the finish work that [name removed]'s contractors did, nor with some of the initial build. Hard to find a square corner and drywall finishing was of poor quality.
Hardeeville, on Jul 30, 2025
Would not negotiate at all with us. Our salesman was great.
Hardeeville, SC, on Jul 30, 2025
[name removed] our Construction Manager He was friendly polite very efficient Always got back to us in a timely manner Made a long distance build stress free
Hardeeville, on Aug 01, 2025
[name removed] made it very easy to identify the correct party to call for any questions or repairs. All inquires were met with an immediate response! Great job overall!
Hardeeville, on Jul 25, 2025
Ability to contact and reach individuals with regards to issues. Quick response to messages Resolve of issues in a timely fashion
Hardeeville, SC, on Jul 29, 2025
My only issues are with the shoddy workmanship of the trim in a good portion of the house. And, I am in a Hula model and the temperature in the front part of the house is like 10 degrees cooler than hallway and back half of the house. [name removed] bedroom is very cold when trying to get living room comfortable. My neighbor across from me is having the same issue in their Hula
Hardeeville, on Aug 01, 2025
MasterCare was very fast in getting service work completed.
Hardeeville, on Jul 22, 2025
This was my second home in [name removed] [name removed] HH and I have had a wonderful experience both times. Thank you so much!
Hardeeville, SC, on Jul 25, 2025
We have Bought 5 homes in our lifetime and this purchase stood out much higher than any other in the past. The professionalism of [name removed] and his team was incredible. He was very quick to answer questions and provide updates. Great experience!
Hardeeville, on Jul 17, 2025
[name removed] has been great to work with 5 stars all the way!!!!
Hardeeville, SC, on Jul 24, 2025
The entire process was smooth and seamless. Our sales rep [name removed] was very knowledgeable, and he made the buying process enjoyable. Everyone kept us informed throughout the process. Our builder sent us weekly updates and pictures, which was a nice touch.
Hardeeville, on Jul 29, 2025
Liked that everything was presented about the process nothing unknown. Dislike is the vendor quality of work for B selections causing many redos of items. You are using good materials but contract vendors need to take pride in their work and supervisors need daily Huddles to prevent errors by vendors TY
Hardeeville, on Jul 15, 2025
We love our home - a few items would be appreciated heat pumps for heating and cooling - we feel these are more efficient. Towel racks should have double bars - they cost the same and are more useful. Kitchen should have a lazy susan for XXXXX es.
Hardeeville, SC, on Jul 20, 2025
Everything was explained about the process and kept us informed along the way.
Hardeeville, on Jul 27, 2025
Great build team and outstanding service and support post purchase.
Hardeeville, on Jul 10, 2025
Everyone has been so polite and respectful to us. They’ve helped us through every situation. It’s only a phone call away to get help and the amenities are amazing. Looking forward to many more years.
Hardeeville, SC, on Jul 20, 2025
Good communication and updates from sales, to design and build. Structured process that was easy to follow. Adapted to our situation not being near the site of build.
Hardeeville, on Jul 24, 2025
The view from my lanai. The area is not being mowed and it’s all weeds and trash. Used to see the water and now just see weeds.
Hardeeville, on Jul 07, 2025
I’ve lived here for 5 years in phase 2. I started in a villa, met my wife here sold it and now we built a house in phase 8. We both love [name removed] and [name removed] [name removed].
Hardeeville, SC, on Jul 17, 2025
Absolutely perfect we are two-time home buyers a cottage first in 2022 then a villa on 6/4/2025 we could not be happier from start to finish between working with [name removed] to working with [name removed] for our inside options to our building superintendent [name removed] & & our Master Care Supervisor [name removed] everything is beautiful no complaints whatsoever.
Hardeeville, on Jul 24, 2025
Love, love, love our sales person. Getting an appliance replaced that was unusable from 1minth in was torture. [name removed] did step up but the constant requests for help were always “refer to Whirlpool”. It took until May of this year!
Hardeeville, on Jul 02, 2025
Master Care [name removed] [name removed] always addresses any concerns we have
Hardeeville, SC, on Jul 17, 2025
Like: home selections, design, friendly staff. Closing process rather easy. Dislikes: amount of paperwork. Some options limited. Cost of some options ridculously high.
Hardeeville, on Jul 22, 2025
Mostly love the people we have worked with. Fixing things, like replacing dead plants, take too long to be completed. We are disappointed that there are no firm plans for the retail area connected to LMHH. [name removed] needs to start on the second town center now, before all the additional houses are built. We are running into times that it is hard (or impossible) to get in a class, take guests to dinner or pool, etc. It is getting overly crowed at events. We love living here and want it to be comfortable for all.
Hardeeville, on Jul 01, 2025
Post close it has been a horrible experience. We had a gas leak in our house. They made us wait for weeks before they came and checked it and realized we had a problem. We have major quality issues in our kitchen. The amenities are all over crowded and unusable.
Hardeeville, SC, on Jul 16, 2025
[name removed] was great, always kept us up to date on what was happening. He had some time off during the build, and his replacement [name removed] was just as good at keeping us "in the know" with pictures and info on what was completed, and what was left to do. Great communication from both.
Hardeeville, on Jul 21, 2025
[name removed] is very professional and helpful. Always prompt and courteous!
Hardeeville, on Jul 01, 2025
We have been waiting on landscaping issues to be corrected for months. When issues are logged, there is no follow up. After numerous calls, when given dates these are rarely met. The construction activities is often very intrusive. [name removed] should work to ease construction on existing community members including ensuring that construction traffic has construction roads available to them.
Hardeeville, SC, on Jul 11, 2025
Wish more time was spent to help set up warranties and door codes with my wife since I couldn't be there.
Hardeeville, on Jul 19, 2025
They sometimes make decisions without thinking them through completely . This can lead to unnecessary bad relationships with customers/ residents. It feels like issues with you’re home that they may have to spend money to correct or keep the residents happy will likely get denied at least at first . Ultimately my experience is that they will eventually do the right thing.
Hardeeville, on Jun 24, 2025
[name removed] has been fully committed to our satisfaction with our home. They have listened to our requests and worked hard to make every aspect an excellent experience.
Hardeeville, SC, on Jul 10, 2025
There were some cuts in the garage floor that were fairly large that has not really been addressed. It’s been epoxy it with paint but you can still see it. With an almost $700,000 home we would expect better than that.
Hardeeville, on Jul 17, 2025
We love the lifestyle here and the amount of activities however I feel like we are treated like children when it comes to some of the policies. I understand that there was a problem with outsiders coming to the pool but if someone actually looked at our badges they could clearly see that we live here or not. This pool policy is ridiculous, LOOK at our badge then let us in with our up to 6 guests. Also, don't lock us out of the B&C from the pool and maybe less people would bring in their own food and drinks. Then there is having the Trivia nights in the B&C which makes it impossible to eat in our restaurant, maybe use the theatre! Just my two cents but seriously these policies are crazy.
Hardeeville, on Jun 23, 2025
Minto has always been very responsive to our needs.
Hardeeville, SC, on Jul 10, 2025
Rushed us too much at sales office to select options and sign contact. We loved out construction manager, [name removed]. He was the best.
Hardeeville, on Jul 16, 2025
Our supervisor, [name removed] is exceptional and an asset to your organization!
Hardeeville, on Jun 19, 2025
[name removed] has been very responsive. [name removed], specifically has been very attentive. We are a bit unhappy with the landscaping and the irrigation/sprinkler system not working properly.
Hardeeville, SC, on Jul 08, 2025
We loved all of the staff at the sales center.
Hardeeville, on Jul 15, 2025
My experience has been wonderful; no issues with anything to date.
Hardeeville, on Jun 18, 2025
The people here are friendly and ready to help if needed. Lots of things to do. Overall the staff and workers have been friendly and helpful.
Hardeeville, SC, on Jul 08, 2025
It was a good process overall, but we ended up with three different building supervisors which was not ideal, and some things got missed. our last supervisor ([name removed]) was excellent and took care of stuff that needed correction. Our salesman, [name removed], was awesome and also stood behind the build and process.
Hardeeville, on Jul 14, 2025
The build quality is exceptional, coming from a home that was constructed in 2016, there is a difference.
Hardeeville, on Jun 17, 2025
Dislike? we have only had positive experiences and our home is just perfect!! the whole environment - walking paths, City Center, entertainment what is not to love
Hardeeville, SC, on Jul 07, 2025
Disliked location of toilet and towel bars. I liked the overall quality.
Hardeeville, on Jul 10, 2025
We feel that our building supervisor, [name removed], was exceptional and caught issues early so they could be fixed right away. Because of this, we feel we received a well built house. Very happy.
Hardeeville, on Jun 12, 2025
Sales rep was very informative and not pushy. Stay n play helped us to decide to live there. Closing was terrible due to lack of proper communication with our lender. Happy with our home, very few issues. Master Care could do better, it took 3 visits to resolve a fairly easy gutter issue.
Hardeeville, SC, on Jul 07, 2025
Loved the communication with the sales person and the builder
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Aug 06, 2025
I liked right from the start [name removed] my salesman, Will my building Supervisor and now [name removed] may Mastercare [name removed] have been so attentive!!! It’s been a GREAT experience!
Hardeeville, SC, on Aug 05, 2025
The awesome people working for [name removed]. We felt like [name removed], [name removed], and [name removed] genuinely cared about us from our first to our last engagement with them. Each one a consummate professional in his/her own regard, providing the highest level of customer service. To top it off they are just kind, good people who made us feel comfortable through the entire process.
Hardeeville, SC, on Aug 04, 2025
[name removed] was wonderful, very friendly, fun to work with. I will be refering others to her. [name removed] was great. Super friendly and patient. He walked us through everything and fixed even the tiniest problems, just as pleasant as could be.
Hardeeville, SC, on Aug 01, 2025
Our 3rd super attendant [name removed] was amazing!!!!
Hardeeville, SC, on Jul 30, 2025
[name removed] our Construction Manager He was friendly polite very efficient Always got back to us in a timely manner Made a long distance build stress free
Hardeeville, SC, on Jul 29, 2025
My only issues are with the shoddy workmanship of the trim in a good portion of the house. And, I am in a Hula model and the temperature in the front part of the house is like 10 degrees cooler than hallway and back half of the house. [name removed] bedroom is very cold when trying to get living room comfortable. My neighbor across from me is having the same issue in their Hula
Hardeeville, SC, on Jul 25, 2025
We have Bought 5 homes in our lifetime and this purchase stood out much higher than any other in the past. The professionalism of [name removed] and his team was incredible. He was very quick to answer questions and provide updates. Great experience!
Hardeeville, SC, on Jul 24, 2025
The entire process was smooth and seamless. Our sales rep [name removed] was very knowledgeable, and he made the buying process enjoyable. Everyone kept us informed throughout the process. Our builder sent us weekly updates and pictures, which was a nice touch.
Hardeeville, SC, on Jul 20, 2025
Everything was explained about the process and kept us informed along the way.
Hardeeville, SC, on Jul 20, 2025
Good communication and updates from sales, to design and build. Structured process that was easy to follow. Adapted to our situation not being near the site of build.
Hardeeville, SC, on Jul 17, 2025
Absolutely perfect we are two-time home buyers a cottage first in 2022 then a villa on 6/4/2025 we could not be happier from start to finish between working with [name removed] to working with [name removed] for our inside options to our building superintendent [name removed] & & our Master Care Supervisor [name removed] everything is beautiful no complaints whatsoever.
Hardeeville, SC, on Jul 17, 2025
Like: home selections, design, friendly staff. Closing process rather easy. Dislikes: amount of paperwork. Some options limited. Cost of some options ridculously high.
Hardeeville, SC, on Jul 16, 2025
[name removed] was great, always kept us up to date on what was happening. He had some time off during the build, and his replacement [name removed] was just as good at keeping us "in the know" with pictures and info on what was completed, and what was left to do. Great communication from both.
Hardeeville, SC, on Jul 11, 2025
Wish more time was spent to help set up warranties and door codes with my wife since I couldn't be there.
Hardeeville, SC, on Jul 10, 2025
There were some cuts in the garage floor that were fairly large that has not really been addressed. It’s been epoxy it with paint but you can still see it. With an almost $700,000 home we would expect better than that.
Hardeeville, SC, on Jul 10, 2025
Rushed us too much at sales office to select options and sign contact. We loved out construction manager, [name removed]. He was the best.
Hardeeville, SC, on Jul 08, 2025
We loved all of the staff at the sales center.
Hardeeville, SC, on Jul 08, 2025
It was a good process overall, but we ended up with three different building supervisors which was not ideal, and some things got missed. our last supervisor ([name removed]) was excellent and took care of stuff that needed correction. Our salesman, [name removed], was awesome and also stood behind the build and process.
Hardeeville, SC, on Jul 07, 2025
Disliked location of toilet and towel bars. I liked the overall quality.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Aug 05, 2025
Attention to detail and craftsmanship just not what I expected from [name removed]. Drywall finishing for example is abysmal.
Hardeeville, on Aug 02, 2025
From start to currently our experience has been outstanding. [name removed] and its employees did a very professional job.
Hardeeville, on Aug 01, 2025
I have been very happy with the whole experience, love living here, no real issues at all. I did have a palmetto tree in my front yard collapse on a Monday, it was replaced with a new tree on Thursday, great response time.
Hardeeville, on Jul 30, 2025
Would not negotiate at all with us. Our salesman was great.
Hardeeville, on Jul 25, 2025
Ability to contact and reach individuals with regards to issues. Quick response to messages Resolve of issues in a timely fashion
Hardeeville, on Jul 22, 2025
This was my second home in [name removed] [name removed] HH and I have had a wonderful experience both times. Thank you so much!
Hardeeville, on Jul 17, 2025
[name removed] has been great to work with 5 stars all the way!!!!
Hardeeville, on Jul 15, 2025
We love our home - a few items would be appreciated heat pumps for heating and cooling - we feel these are more efficient. Towel racks should have double bars - they cost the same and are more useful. Kitchen should have a lazy susan for XXXXX es.
Hardeeville, on Jul 10, 2025
Everyone has been so polite and respectful to us. They’ve helped us through every situation. It’s only a phone call away to get help and the amenities are amazing. Looking forward to many more years.
Hardeeville, on Jul 07, 2025
I’ve lived here for 5 years in phase 2. I started in a villa, met my wife here sold it and now we built a house in phase 8. We both love [name removed] and [name removed] [name removed].
Hardeeville, on Jul 02, 2025
Master Care [name removed] [name removed] always addresses any concerns we have
Hardeeville, on Jul 01, 2025
Post close it has been a horrible experience. We had a gas leak in our house. They made us wait for weeks before they came and checked it and realized we had a problem. We have major quality issues in our kitchen. The amenities are all over crowded and unusable.
Hardeeville, on Jul 01, 2025
We have been waiting on landscaping issues to be corrected for months. When issues are logged, there is no follow up. After numerous calls, when given dates these are rarely met. The construction activities is often very intrusive. [name removed] should work to ease construction on existing community members including ensuring that construction traffic has construction roads available to them.
Hardeeville, on Jun 24, 2025
[name removed] has been fully committed to our satisfaction with our home. They have listened to our requests and worked hard to make every aspect an excellent experience.
Hardeeville, on Jun 23, 2025
Minto has always been very responsive to our needs.
Hardeeville, on Jun 19, 2025
[name removed] has been very responsive. [name removed], specifically has been very attentive. We are a bit unhappy with the landscaping and the irrigation/sprinkler system not working properly.
Hardeeville, on Jun 18, 2025
The people here are friendly and ready to help if needed. Lots of things to do. Overall the staff and workers have been friendly and helpful.
Hardeeville, on Jun 17, 2025
Dislike? we have only had positive experiences and our home is just perfect!! the whole environment - walking paths, City Center, entertainment what is not to love
Hardeeville, on Jun 12, 2025
Sales rep was very informative and not pushy. Stay n play helped us to decide to live there. Closing was terrible due to lack of proper communication with our lender. Happy with our home, very few issues. Master Care could do better, it took 3 visits to resolve a fairly easy gutter issue.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Aug 06, 2025
I like that they respond to my inquiries; however, I don’t always agree what the outcome. My closet doors do not look right to me and they won’t.fix them correctly.
Hardeeville, on Aug 05, 2025
[name removed] works with us to complete any items that need to be addressed because we don’t live there permanently yet. They work around our schedule.
Hardeeville, on Aug 02, 2025
Our building Superintendent and our Master Care Superintendent have been wonderful to work with and they were the best part of our building experience. The quality of [name removed]'s contractors leaves a lot to be desired as they do not do the best quality of work, but our Master Care Superintendent ([name removed]) did an outstanding job in following up on the issues that we had from our initial build. We were not impressed at all with the finish work that [name removed]'s contractors did, nor with some of the initial build. Hard to find a square corner and drywall finishing was of poor quality.
Hardeeville, on Aug 01, 2025
[name removed] made it very easy to identify the correct party to call for any questions or repairs. All inquires were met with an immediate response! Great job overall!
Hardeeville, on Aug 01, 2025
MasterCare was very fast in getting service work completed.
Hardeeville, on Jul 29, 2025
Liked that everything was presented about the process nothing unknown. Dislike is the vendor quality of work for B selections causing many redos of items. You are using good materials but contract vendors need to take pride in their work and supervisors need daily Huddles to prevent errors by vendors TY
Hardeeville, on Jul 27, 2025
Great build team and outstanding service and support post purchase.
Hardeeville, on Jul 24, 2025
The view from my lanai. The area is not being mowed and it’s all weeds and trash. Used to see the water and now just see weeds.
Hardeeville, on Jul 24, 2025
Love, love, love our sales person. Getting an appliance replaced that was unusable from 1minth in was torture. [name removed] did step up but the constant requests for help were always “refer to Whirlpool”. It took until May of this year!
Hardeeville, on Jul 22, 2025
Mostly love the people we have worked with. Fixing things, like replacing dead plants, take too long to be completed. We are disappointed that there are no firm plans for the retail area connected to LMHH. [name removed] needs to start on the second town center now, before all the additional houses are built. We are running into times that it is hard (or impossible) to get in a class, take guests to dinner or pool, etc. It is getting overly crowed at events. We love living here and want it to be comfortable for all.
Hardeeville, on Jul 21, 2025
[name removed] is very professional and helpful. Always prompt and courteous!
Hardeeville, on Jul 19, 2025
They sometimes make decisions without thinking them through completely . This can lead to unnecessary bad relationships with customers/ residents. It feels like issues with you’re home that they may have to spend money to correct or keep the residents happy will likely get denied at least at first . Ultimately my experience is that they will eventually do the right thing.
Hardeeville, on Jul 17, 2025
We love the lifestyle here and the amount of activities however I feel like we are treated like children when it comes to some of the policies. I understand that there was a problem with outsiders coming to the pool but if someone actually looked at our badges they could clearly see that we live here or not. This pool policy is ridiculous, LOOK at our badge then let us in with our up to 6 guests. Also, don't lock us out of the B&C from the pool and maybe less people would bring in their own food and drinks. Then there is having the Trivia nights in the B&C which makes it impossible to eat in our restaurant, maybe use the theatre! Just my two cents but seriously these policies are crazy.
Hardeeville, on Jul 16, 2025
Our supervisor, [name removed] is exceptional and an asset to your organization!
Hardeeville, on Jul 15, 2025
My experience has been wonderful; no issues with anything to date.
Hardeeville, on Jul 14, 2025
The build quality is exceptional, coming from a home that was constructed in 2016, there is a difference.
Hardeeville, on Jul 10, 2025
We feel that our building supervisor, [name removed], was exceptional and caught issues early so they could be fixed right away. Because of this, we feel we received a well built house. Very happy.