Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,352 Homeowner Reviews
Dec 2023 - Jun 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Jun 21, 2025

I liked the overall experience very much from all who I had contact with

5.0
Verified Homeowner
City of Westlake, FL, on Jun 19, 2025

Like: builder [name removed], he was great and very prepared, punctual and followed up frequently. Disliked: sales agent [name removed], bad communication and was either not very informed of all available programs that [name removed] and [name removed] have available, or just did not care to share with us.

4.5
Verified Homeowner
City of Westlake, FL, on Jun 17, 2025

I liked how attentive [name removed] and [name removed] were. They always checked in and kept me updated throughout the whole process.

4.9
Verified Homeowner
City of Westlake, FL, on Jun 17, 2025

[name removed] and [name removed] were just amazing every step of the way!

5.0
Verified Homeowner
City of Westlake, FL, on Jun 15, 2025

Chris Gustafson kept us updated, he was in constant communication. He provided us with updates on the progress on our home regularly & was always kind and helpful as well as readily accessible to us.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 15, 2025

No issues at all. Everything went great. Stefane and Yamilet are amazing! I can't thank them enough for being so efficient and hands-on throughout this process. However, I wish we had more guest parking in my community.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 12, 2025

The greetings I received from day 1 was exceptional. Lesley was very professional. friendly and accommodating. Alex, Awesome guy!...He txt me, sends pictures, called me explained every step of the process. He is patient and accommodating. A real asset to Minto Communities. If I must say, I wish the garage was a bit larger...:)) and we could use a back yard like the first set of townhouses...

5.0
Verified Homeowner
City of Westlake, FL, on Jun 12, 2025

Everything is perfect

5.0
Verified Homeowner
City of Westlake, FL, on Jun 09, 2025

It has been great to purchase a home from Minto! even the after closing process has been great!

5.0
Verified Homeowner
City of Westlake, FL, on Jun 05, 2025

Everyone is super nice

5.0
Verified Homeowner
City of Westlake, FL, on May 30, 2025

The most amazing part of Minto is John, such an eye for detail and the best communicator. We received updates from him on our home all the time!

4.6
Verified Homeowner
City of Westlake, FL, on May 30, 2025

This experience has been one of the smoothest home purchasing experiences yet. Everyone was extremely and professional and helpful throughout the process. Since then I have recommended many of my friends and family to look into minto Homes.

5.0
Verified Homeowner
City of Westlake, FL, on May 29, 2025

Great experience noting to hate but the only thing I disliked was having to pack everything and move everything no one liked to pack and unpack lol

4.6
Verified Homeowner
City of Westlake, FL, on May 28, 2025

Working with Chris Gustafson as our superintendent during the construction of our new home was nothing short of exceptional. From the very beginning, Chris set the tone for a smooth, organized, and stress-free building experience. His professionalism, deep knowledge of construction, and unwavering commitment to quality made a lasting impression on us. Chris was always accessible, responsive, and incredibly thorough. Whether it was answering our questions, explaining timelines, or walking us through critical decisions, he made sure we felt informed and confident every step of the way. What stood out the most was his attention to detail—nothing escaped his eye, and he held every subcontractor to the highest standards, ensuring that our home was built with care and precision. Beyond the logistics, Chris brought a genuine sense of pride and passion to the job. You could tell he cared not just about finishing the house, but about doing it right. He treated our home as if it were his own, and that level of dedication made all the difference. Thanks to Chris Gustafson, we now have a beautiful, well-constructed home that we’re incredibly proud of. He is the kind of superintendent every homeowner hopes for, and we consider ourselves very lucky to have had him lead our project. Contracting, options, etc, were a breeze. We did not meet our sales rep in person before, during, or after close. Although, she was always available when we had a question or concern and addressed everything timely and professionally. My only “complaint” is that we didn’t receive a bow on the door, but I can easily over look that thanks to the job well done by Chris.

5.0
Verified Homeowner
City of Westlake, FL, on May 28, 2025

STANDOUT! Chris my construction representative was truly AMAZING! He not only kept me updated but he became a new friend in the area.

5.0
Verified Homeowner
City of Westlake, FL, on May 25, 2025

The communication with our builder and sale rep was great

5.0
Verified Homeowner
City of Westlake, FL, on May 25, 2025

Claudia & Joel made the entire process of purchasing our home from start to turn key the best experience ever. They both were one phone call or text away from answering any questions we had about our the home build.

5.0
Verified Homeowner
City of Westlake, FL, on May 23, 2025

I would like to express my sincere appreciation for the exceptional work and dedication demonstrated by the team, particularly Minto project manager Bonnie Silver, and the Construction superintendent Chris Gustafson, during the construction of my new home. From the initial planning stages through to final handover, the team displayed outstanding professionalism, clear communication, and a genuine commitment to quality. Bonnie kept the entire project organized, on schedule, and was always available to answer questions or provide updates. Chris was consistently on-site, ensuring attention to detail and that every phase of the build met high standards and updating me with photos and cheerful comments Their ability to navigate challenges, maintain transparency, and deliver a beautiful, well-crafted home made this one of the most satisfying experiences I’ve had. It’s clear they take great pride in their work, and I’m incredibly grateful for the care and effort put into creating a place I’m proud to call home. Highly recommended for anyone seeking a trustworthy and customer-focused building team.

5.0
Verified Homeowner
City of Westlake, FL, on May 22, 2025

Alex and Bonnie were both amazing and very communicative throughout the entire experience and addressed any of my concerns and issues in a timely manner!

5.0
Verified Homeowner
City of Westlake, FL, on May 21, 2025

we loved working with Stefane. He made it a fun and seamless experience.

5.0
Verified Homeowner