Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

2,943 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Jan 16, 2025

Appreciate the project manager providing a great house walk though and the professional and informative sales team.

4.9
Verified Homeowner
Lavon, TX, on Jan 16, 2025

It was very good

5.0
Verified Homeowner
Lavon, TX, on Jan 15, 2025

The entire process has been one big headache. We were lied to about a lot. The newest is the size of the houses being built behind us are not the one stories as promised but large two story homes with windows looking into are house. The warranty department has been the biggest on going hassle. We have had a ticket being tossed around since November of 2024. This is after the first warranty rep was fired. The list of things she compiled was completely ignored and the new rep did his best to dismiss almost all repairs. So far we have had A horrible repair to vinyl plank floor Fixed hole under toilet Replaced glass windows without checking for leaks of fixing window seal. Fixed water leak in the attic. Painted over stain. Gutters replaced One pole replaced in fence wall. Wall started coming apart. Fixed unpainted back door frame.

1.4
Verified Homeowner
Crowley, TX, on Jan 14, 2025

The sales agent, [name removed], was amazing at explaining everything and answering any questions we had. There were good deals that came with the house, ex lower interest rate, fridge, washer, dryer. Dislike is the house loan company we had to use to get the deal. UMH was very disorganized and did not communicate within their team causing us to submit stuff twice to different people when they already had the documents.

5.0
Verified Homeowner
Forney, TX, on Jan 13, 2025

NA. [name removed] is THE BEST.

5.0
Verified Homeowner
Forney, TX, on Jan 13, 2025

Yet to get response in respect of the garage door that is not working very well.

4.2
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Good sizes and quality home. [name removed] has been very helpful before and after move in

5.0
Verified Homeowner
Celina, TX, on Jan 13, 2025

I had an amazing experience working with Trophy Signature Homes. Their team was professional, attentive, and genuinely committed to making the home-buying process seamless. From selecting floor-plan to final walkthroughs, they ensured every detail was addressed and exceeded my expectations. The quality of the build and modern touches truly reflect their dedication to excellence. I highly recommend Trophy Signature Homes for anyone looking for a stress-free and rewarding home-buying journey.

5.0
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Everything was set up to be a very easy process. Our builder was great, easy to get a hold of and explained everything about the house in simple easy to understand terms. Also got all the extra things we needed to close ready by the time they were needed done.

4.9
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

We have some air vent issues in the kitchen near the oven but everything else is ok.

4.9
Verified Homeowner
Lavon, TX, on Jan 13, 2025

Our sales rep ([name removed]) was terrible to work with. I wish I could have changed reps.

4.5
Verified Homeowner
McKinney, TX, on Jan 12, 2025

we liked your tie up with Union Home Mortgage and the incentives offered.

4.4
Verified Homeowner
Fort Worth, TX, on Jan 11, 2025

Some imperfections in the millwork and on the concrete patio

5.0
Verified Homeowner
McKinney, TX, on Jan 11, 2025

The home was finished faster and showing up some issues most of the times.

4.5
Verified Homeowner
FARMERSVILLE, TX, on Jan 11, 2025

From the day one with trophy builder until closing date all process were so smooth , they listened and fix the issues , I am hoping they maintain integrity toward quality workmanship and up their standard towards customer satisfaction. Thanks trophy

4.4
Verified Homeowner
Fort Worth, TX, on Jan 11, 2025

Like: Trophy is truly a modern budget friendly builder. I think most buyers would be satisfied with what’s considered standard. I love the open concept plans and the all the finishing touches are truly modern. Icing on the cake is having a construction manager like [name removed]. Someone who’s attentive and quickly addresses issues. Dislike: Having to pick from lots where the exterior and elevation and interior have already been determined. I think If a buyer is contracting early enough they should be able to pick their desired elevation, brick color, and interior color package even if it’s at a premium. Biggest Dislike: Having to go with builders lender in order get an incentive. The loans are priced significantly above market rates. Had I realized this sooner I would’ve went with an outside lender and passed on the closing incentive.

5.0
Verified Homeowner
Forney, TX, on Jan 10, 2025

The houses are all excellent quality .

5.0
Verified Homeowner
FARMERSVILLE, TX, on Jan 09, 2025

Professional and great respond time.

5.0
Verified Homeowner
McKinney, TX, on Jan 08, 2025

My purchase experience was very smooth. I’m so grateful to meet such an amazing Sales Manager [name removed]. She has been helping us a lot throughout our home purchase journey.

5.0
Verified Homeowner
McKinney, TX, on Jan 08, 2025

Very likely

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less