Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,204 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Aug 06, 2025

We are extremely happy with our new home at [name removed] [name removed] [name removed], built by Trophy Signature Homes. Even though the home was already completed when we purchased it, the experience was smooth, professional, and well-supported. [name removed] welcomed us from the start with helpful, honest guidance that made the buying process stress-free. A special thank you to [name removed], our Construction Manager, who carefully walked us through the home before closing. His attention to detail and professionalism gave us complete confidence in the quality of the build. While we understand warranty items go through customer service, it’s reassuring to know [name removed] is there if needed — he clearly takes pride in his work and cares about the homeowners he serves. We’re grateful to be part of the Trophy Signature Homes community and truly appreciate the outstanding support from [name removed], [name removed], and the entire team.

5.0
Verified Homeowner
Elgin, TX, on Aug 06, 2025

I liked that I was given updates throughout the process. I felt informed about each step.

4.9
Verified Homeowner
Red Oak, TX, on Aug 05, 2025

Very responsive

5.0
Verified Homeowner
Fort Worth, TX, on Aug 04, 2025

Everything was great!

5.0
Verified Homeowner
McKinney, TX, on Aug 04, 2025

I have been very happy

4.9
Verified Homeowner
Fort Worth, TX, on Aug 03, 2025

[name removed] was great to work with even with little interaction. We were given the wrong mail box keys when moved in and it was correctly quickly with the right set! [name removed] our construction manager had been extremely helpful and responsive with any questions or concerns

5.0
Verified Homeowner
Lavon, TX, on Aug 02, 2025

Some fit an finish was excused by "it meets specifications" when some trim was wavy and some walls at an angle.

4.8
Verified Homeowner
McKinney, TX, on Aug 01, 2025

I really liked the service they offered. Whenever I had an issue in my home, they tried their best to solve the problem. They’re very nice and helpful, especially [name removed], he was very nice and took the time to come and help me with problems in my house.

5.0
Verified Homeowner
Fort Worth, TX, on Aug 01, 2025

[name removed] in [name removed] was very professional and helpful when we began looking at houses. He was patient and knowledgeable with the entire process. Once we were getting ready to close, [name removed] made our final walkthrough and new home orientation a breeze! He was so helpful, answered all of our many questions and gave us knowledgeable information to maintain our new home. Since closing, [name removed] and [name removed] have been there for any questions that have come up. [name removed] has been very prompt to get back with us regarding any warranty items and is always quick with responding to us and coming over to look at anything we have questions on! He has been wonderful!

4.6
Verified Homeowner
Lavon, TX, on Aug 01, 2025

I like the apt response to issues reported, but I dislike the fact that some things are deemed unwarrantable

5.0
Verified Homeowner
Seagoville, TX, on Jul 31, 2025

Everything was so easy. As first time home owners, we have appreciated all of the communication along the way. [name removed] was wonderful in answering our questions and helping us out. [name removed] has been great along the way and explained everything about the home with no stress!

5.0
Verified Homeowner
McKinney, TX, on Jul 31, 2025

Great experience overall; however, early on, there was a lack of clear communication around delays especially with the retaining wall. I received limited updates for weeks and only learned close to closing. While I appreciate the home quality, that part of the process felt reactive and not customer-first. Overall I would stay with Trophy homes and looking to buy again in 2026.

4.3
Verified Homeowner
Waxahachie, TX, on Jul 30, 2025

We are very happy with our new home and the support given to resolve any issues that we have found.

5.0
Verified Homeowner
Red Oak, TX, on Jul 30, 2025

I liked that everyone was friendly

4.6
Verified Homeowner
Forney, TX, on Jul 30, 2025

fence is bad quality.

5.0
Verified Homeowner
Lavon, TX, on Jul 30, 2025

I really enjoyed the builder walk around with [name removed]

5.0
Verified Homeowner
McKinney, TX, on Jul 29, 2025

I like quick, responsive customer service

5.0
Verified Homeowner
Waxahachie, TX, on Jul 29, 2025

The service has been great quick efficient responses.

5.0
Verified Homeowner
Lavon, TX, on Jul 29, 2025

It was easy

4.9
Verified Homeowner
Princeton, TX, on Jul 29, 2025

I like how fast warranty work gets done.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less